Legal
Privacy Policy
Last updated: 27 October 2026
This Privacy Policy explains how personal data is collected, used and protected when you visit studio32interiors.co.uk, contact the studio or buy a service. Personal data is handled in line with UK data protection law, including the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
1. Who is responsible for your data
The data controller is Jurgita Bukėnaitė, trading as Studio 32 Interiors, a sole trader operating in the United Kingdom. For any question about this policy or your personal data, email info@studio32interiors.co.uk.
2. Information collected, why, and the legal basis
The table below describes the information collected when you use the website or the studio's services, and why.
| Information collected | Purpose | Legal basis |
|---|---|---|
| Name, email address, phone number (optional), selected package and message, sent through the contact form or an enquiry form | To reply to your enquiry and give you information about the services | Legitimate interests |
| Name, email address and any details you add when booking a call through Cal.com | To arrange and hold the call | Legitimate interests |
| Name, contact details, billing details and order details for online design packages and add-ons (payment is processed by Stripe) | To process your order, deliver the service and keep accounting records | Performance of a contract; legal obligation |
| Information you share so design work can be done, such as room photos, measurements, floor plans, preferences and budget | To prepare and deliver the design service | Performance of a contract |
| Name, phone number and the content of messages sent by WhatsApp | To respond to your message | Legitimate interests |
| Name and email address given to join the newsletter | To send news, design content and information about the studio's services. You can unsubscribe at any time | Consent |
| IP address, browser type and version, device, pages visited, and the time and date of your visit, collected through analytics cookies (Google Analytics) | To understand how the website is used and to improve it | Consent |
| Cookie identifiers and actions on the website, collected through the Meta Pixel | To measure the performance of advertising on Meta platforms and to show relevant advertising | Consent |
Information collected
Name, email address, phone number (optional), selected package and message, sent through the contact form or an enquiry form
Purpose
To reply to your enquiry and give you information about the services
Legal basis
Legitimate interests
Information collected
Name, email address and any details you add when booking a call through Cal.com
Purpose
To arrange and hold the call
Legal basis
Legitimate interests
Information collected
Name, contact details, billing details and order details for online design packages and add-ons (payment is processed by Stripe)
Purpose
To process your order, deliver the service and keep accounting records
Legal basis
Performance of a contract; legal obligation
Information collected
Information you share so design work can be done, such as room photos, measurements, floor plans, preferences and budget
Purpose
To prepare and deliver the design service
Legal basis
Performance of a contract
Information collected
Name, phone number and the content of messages sent by WhatsApp
Purpose
To respond to your message
Legal basis
Legitimate interests
Information collected
Name and email address given to join the newsletter
Purpose
To send news, design content and information about the studio's services. You can unsubscribe at any time
Legal basis
Consent
Information collected
IP address, browser type and version, device, pages visited, and the time and date of your visit, collected through analytics cookies (Google Analytics)
Purpose
To understand how the website is used and to improve it
Legal basis
Consent
Information collected
Cookie identifiers and actions on the website, collected through the Meta Pixel
Purpose
To measure the performance of advertising on Meta platforms and to show relevant advertising
Legal basis
Consent
This table applies to use of the website and services. If you interact with the studio in other ways, further information may be given at the time.
3. Cookies and similar technologies
Cookies are small files placed on your device by a website. This website uses three types:
Essential cookies keep the website working and cannot be switched off.
Analytics cookies (Google Analytics) show how visitors use the website. They are only set if you accept them.
Advertising cookies (Meta Pixel) measure advertising performance and help show relevant advertising. They are only set if you accept them.
A cookie banner appears on your first visit and lets you accept or refuse non-essential cookies. You can change your choice at any time using the Cookie settings link in the footer. You can also manage or delete cookies in your browser settings. If essential cookies are blocked, parts of the website may not work properly.
4. Who receives your data
Personal data is shared only with providers that help run the website and the studio's services, and only for the purposes listed above:
Website hosting and database: Lovable and Supabase.
Enquiry handling: email delivery services and Google Sheets, used to log and organise enquiries.
Payments: Stripe. Card details are entered on Stripe's secure checkout and are not stored by Studio 32 Interiors. See Stripe's privacy policy at https://stripe.com/gb/privacy.
Call booking: Cal.com. See https://cal.com/privacy.
Analytics: Google Analytics. See https://policies.google.com/privacy.
Advertising measurement: Meta. See https://www.facebook.com/privacy/policy/.
Newsletter: an email marketing provider used to send the newsletter.
Personal data may also be disclosed where the law requires it, or to protect legal rights. Personal data is not sold.
5. International transfers
Some of these providers are based in, or process data in, countries outside the United Kingdom, including the United States. When personal data is transferred abroad, safeguards are used to protect it, such as UK adequacy regulations, the UK–US data bridge, or the ICO's International Data Transfer Agreement or UK Addendum to standard contractual clauses. For more information about these safeguards, email info@studio32interiors.co.uk.
6. How long data is kept
Personal data is kept only for as long as needed for the purposes in this policy:
- Enquiries that do not lead to a project: 12 months after the last contact, then deleted.
- Client records, contracts, invoices and payment records: six years after the end of the project, for tax, accounting and legal purposes.
- Newsletter details: until you unsubscribe. Your email address is then kept on a suppression list so that no further emails are sent.
- Analytics and advertising data: for the retention period set in Google Analytics and Meta, and no longer than necessary.
7. Your rights
Under UK data protection law you have the right to:
- access the personal data held about you and receive a copy
- have inaccurate or incomplete data corrected
- ask for your data to be deleted, in certain circumstances
- restrict how your data is used, in certain circumstances
- object to processing based on legitimate interests, and to direct marketing at any time
- receive your data in a portable, machine-readable format, where it applies
- withdraw consent at any time, where consent is the legal basis
To use any of these rights, email info@studio32interiors.co.uk. Requests are answered within one month. Marketing emails also include an unsubscribe link.
8. Security
Reasonable technical and organisational steps are taken to protect personal data. No method of transmission over the internet is completely secure. If a data breach occurs, the ICO and affected individuals will be notified where the law requires it.
9. Links to other websites
The website links to third-party sites and services, including Instagram, Facebook, WhatsApp, Cal.com and Stripe. Their privacy practices are their own, and reading their policies is recommended.
10. Complaints
If you have a concern about how your personal data has been handled, please get in touch first at info@studio32interiors.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at https://ico.org.uk/make-a-complaint/ or by calling 0303 123 1113.
11. Changes to this policy
This policy may be updated from time to time. The current version is always published on this page, with the date of the latest update at the top.
12. Contact
Email info@studio32interiors.co.uk.